Report a Concern, Request Service, or Submit a Compliment or Complaint

2. If this is an emergency, please DO NOT use this form. All requests received after business hours will be reviewed the next business day.

   If this is an emergency, please DO NOT use this form. All requests received after business hours will be reviewed the next business day.

4. To report a concern, request service, leave a compliment, or lodge a complaint, please complete the information below. Contact information may be necessary to properly address your concern or request. Please provide some details in the fields below.

   To report a concern, request service, leave a compliment, or lodge a complaint, please complete the information below. Contact information may be necessary to properly address your concern or request. Please provide some details in the fields below.

6. Public Notice: Under Florida law, any information provided in this form may be subject to disclosure in a public records request. If you do not wish for your information to be subject to public records, please do not provide it, rather contact city hall by phone or in person.

   Public Notice: Under Florida law, any information provided in this form may be subject to disclosure in a public records request. If you do not wish for your information to be subject to public records, please do not provide it, rather contact city hall by phone or in person.

8. If you have a tip regarding criminal activity that you would like to confidentially submit to the Police Department, click the Tip Form link below.
   Tip Form

10. First Name:

11. Last Name:

13. Address:

15. Phone Number:

17. Email:

19. Select a Department/Division for your request:*
    -- Select One --AirportAnimal ControlBudgetBuilding/PermittingCity ClerkCity ManagerEconomic DevelopmentFinanceFireHuman ResourcesLeisure Services/RecreationNeighborhood Improvement (Code Enforcement)PlanningPolicePublic WorksPurchasingUtility Billing

21. Please select a report type:*
    -- Select One --ConcernService RequestComplimentComplaint

23. Location of Concern/Request (if applicable):

25. Description:*

27. To report a streetlight that is out or malfunctioning:
    Florida Power and Light - Report a Concern

28. To request mosquito spray:
    Volusia County Mosquito Control

30. For beach questions or concerns, please contact Volusia County at 386-239-6414
    Volusia County Beach Safety

31. For consumer complaints, please contact Florida Division of Consumer Services, 1-800-435-7352

Leave This Blank:


33. 1. Receive an email copy of this form.
34. Email address

    This field is not part of the form submission.

35. Submit

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