I did not get a permit number when I submitted my application. What happened?
If you are a new customer or applicant, your permit application will be delayed until the contact information can be verified. Once the intake staff has confirmed the new contact information, they will complete the processing of your permit and you will get an email with your ePlans project information. This process may delay your application for a few days.

Show All Answers

1. How do I get started?
2. I did not get a permit number when I submitted my application. What happened?
3. Do I need special software to use ePlans?
4. I am a Mac user - can I run ePlans in a Mac environment?
5. Who can view my project?
6. If I have multiple projects, do I need multiple log-ins?
7. What are the business hours for ePlans?
8. What is the cost to use ePlans?
9. Is ePlans 100% paperless? Do I still need to print paper copies?
10. Will I get my permit faster if I use ePlans?
11. Are my plans secure?
12. Do I have to use ePlans?
13. Digital Signatures & the Florida Statutes
14. Can I see the comments while my project is being reviewed?
15. I've uploaded revisions, but my project is not being reviewed. What is wrong?
16. What file types are allowed?
17. How does ePlans treat plans and drawings?